Last updated: 2025
Thank you for supporting Nathan Blake and visiting our website. We aim to ensure you have a smooth and positive experience while purchasing music, merchandise, event tickets, or other digital products offered through this site.
Because each product type is different, our refund rules may vary depending on what was purchased. Please read the sections below carefully.
All digital products — including music downloads, digital albums, digital artwork, and any downloadable files — are non-refundable. Once the product has been delivered or accessed, it cannot be returned.
If you have trouble accessing your purchase, please contact us and our team will assist you.
Refunds for physical merchandise (such as shirts, hats, or accessories) are available under the following conditions:
Items must be returned in their original, unused condition
Items must be returned within 14 days of delivery
Customer is responsible for return shipping costs
If the product was damaged or defective upon arrival, we will replace it at no additional cost.
All ticket sales for concerts, private events, or live performances are final and non-refundable.
If an event is canceled by the organizer or by artist management, you will receive instructions regarding rescheduling or refunds.
If a subscription or membership service is offered on the website, you may cancel at any time.
However, payments already processed are non-refundable, and cancellation will only apply to future billing cycles.
Once your return or refund request is approved:
Refunds will be processed to your original payment method
Processing time may take 5–10 business days depending on your bank
The following items cannot be refunded:
Digital downloads
Gift cards
Discounted or clearance items
Event tickets
If you have any questions about this Refund Policy, or need support with an order, you can contact us through the contact form available on our website.